Shipping policy

Last Updated: June 2025 
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can not ship to APO/FPA/DPO addresses. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.

Even if we offer free shipping, in some cases, there will be VAT (Value Added Tax), other taxes, customs duties and/or fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Unfortunately, we cannot estimate what the charges may be since customs and taxation policies vary widely from country to country. For further details, please contact your destination local customs office or visit their official website. In some cases, customs clearance procedures are required; under these circumstances, delays may occur, which will affect our original delivery estimation time.

All our products are shipped from our location in Kosovo.

Please also note that the shipping rates for items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up.